Jo is a Customer Service executive with over 30 years' experience in the retail industry. Jo has spent the majority of her career as Head of Customer Service across all points of contact with Marks and Spencer. She develops end-to-end strategy to deliver consistent customer experience, delivering and embedding transformational change. Jo also sits on the Board for Moat Housing Association.

Ben is the Chief Executive of Ekaya Housing Association, responsible to the Board for the leadership and strategic direction of the Association. Prior to this, he was the Housing Director and Deputy Chief Executive of Westway Housing Association. Ben is Chair of Dolphin Housing Limited, our Registered Provider subsidiary, and is the Board member responsible for resident complaints. 

Sarah started her career as an external auditor with BDO Stoy Hayward. Specialising in social housing she moved to KPMG. Sarah moved to London & Quandrant Group and then AmicusHorizon (now Southern Housing following merger) in 2009. Sarah is a member of the National Housing Federation's Finance & Policy Advisory Group and sat on the ICAEW social housing sub-committee until 2025. She has previously chaired the G15 Finance Directors' Group and was Vice Chair of the NHF's SORP Working Party. She was appointed to the Sustainability for Housing Board in 2021.

Julia is an experienced Development & Regeneration professional, with a career in both public and private sectors. Julia spent 20 years in Executive Director roles at Catalyst Housing, she was responsible for their mixed tenure development programme, asset management, sustainability and health & safety. She now runs her own consultancy business, JM Development Consulting, working with public sector clients and their partners and suppliers to increase the supply of good quality affordable homes. Julia chaired the G15 Housing Association Development Directors Group 2013 – 2017.